Do You Offer Framing?

We do! All of our frames are custom made here in the United States with shatter-resistant plexiglass protecting against 85% of UV rays. Framed prints are dry mounted to acid-free backing and customized with your choice of a white or natural wood gallery frame. All frame orders include wall bumpers, hanging hardware, nails, and care instructions.



How Much Does Shipping Cost?

Shipping within the continental US is only $8 per print only order and $15 for each framed print of any size. International shipping varies based on the address you enter at checkout.



How Long Are Shipping and Production Times?

Production and shipping times vary based on the type of order you place. Please allow 2-3 weeks for framed print orders to be processed and custom made. All orders ship via Fedex Ground. We cannot guarantee transit times for international shipping.

 

Can I track My Order?

Yes! Once your order has shipped, you will be updated with the tracking information for your order.

 

Do You Ship Internationally?

Yes, we currently ship all of our products internationally and the shipping rates vary based on the address entered at checkout. We currently cannot guarantee transit times for international shipping and are not be liable for damages that may happen during international shipping. 

 

How is My Order Packaged?

Framed prints are securely wrapped and supported with styrofoam edging within a reinforced cardboard box. Print orders are carefully rolled and shipped in a sturdy tube mailer.



Will My Print Arrive Ready to Hang?

You bet! All framed prints include hanging instructions and mounting hardware.



What are the final Dimensions of My Framed Print?

The size you choose indicates the dimensions of the actual print itself. If you choose a print only, the size you select will be the exact size of the print. If you chose a framed option, please allow a few additional inches on each side of your print to accommodate for matting and framing.


Here are exact exterior sizes for each framed print:


Framed 8 x 10 in. = 11.875 x 13.875 in.

Framed 16 x 20 in. = 20.875 x 24.875 in.

Framed 24 x 36 in. = 29.25 x 41.25 in.

 

Do You Accept Returns?

Due to the nature of each item being custom made to order, we do not accept returns at this time. If your item has been damaged in transit, please contact us at support@heatherbeermanprintshop.com and we will do our best to assist you.



How Accurate is The Physical Print to The Image Online?

Colors can vary based on the screen you are viewing an image on and the settings of that monitor, so please understand the colors of your print may vary slightly. However, we have conducted extensive paper and color testing in order to confidently offer all of our prints on Epson Hot Press Paper, a heavy, smooth matte paper with impeccable color and the truest color tone.


Do You Offer Custom Sizes?

If you would like to place a custom order, please contact us at support@heatherbeermanprintshop.com and we will do our best to accommodate you.



Do You Do Collaborations with Designers or Bloggers?

Absolutely! We love to collaborate on projects and look forward to hearing from you! Please send us an email at info@heatherbeermanprintshop.com

 

 

How Can I Learn More About Your Give Back Program?

We are so thrilled (and proud!) to donate a percentage of all sales to youth in foster care via the Austin Angels Entrepreneur Workshop. You can learn more about the program here: https://www.austinangels.com/workshops.html

 


My Order is a Gift. Is there an Invoice Included in the Package?

Oh, someone is getting a fun gift! We do not include a price slip or invoice with any of our orders.